Wednesday, 11 August 2010

Video of in-store Print on Demand machine



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Wylie's exclusive eBook deal with Amazon

Last week's news of literary agent Andrew Wylie's exclusive agreement with Amazon.com to publish Kindle editions of 20 backlist titles by notable writers represented by Wylie provoked strong reactions among some major publishers and elicited extensive industry discussion regarding the implications of this agreement.

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Friday, 6 August 2010

Apple faces lawsuit over 'iPad is like a book' claim

Apple is a facing a class action lawsuit in California from consumers who feel that Apple's claim that 'reading on the iPad is just like reading a book,' is false. The claim was filed last week claiming that because the iPad overheats after prolonged use and its poor visibility in sunlight prevent it from living up to Apple's marketing promise. There is a link to the actual legal document (PDF format) within the link below:

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Thursday, 5 August 2010

Amazon.com Marketplace launches shipping service

Except that it isn't really a shipping service and it isn't FBA (Fulfilment by Amazon). It's just an online postage buying service - much like PayPal have been doing for some time now. Sellers buy postage through their Manage Orders pages by clicking the Buy Postage button under the order's Product Details section.

Amazon Seller Support Blog
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Wednesday, 4 August 2010

This weekend's PBFA Book Fairs

FORFAR 2010
Saturday, 7 August, 10.00am-5.00pm
Reid Hall, Castle Street, Forfar, DD8 3HX
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BALLATER 2010
Sunday, 8 August, 10.00am-5.00pm
Victoria Hall, Station Square, Ballater, AB35 5QB
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LONDON HOLIDAY INN AUGUST 2010
Sunday, 8 August, Noon-5.00pm
Holiday Inn London Bloomsbury, Coram Street, London WC1N 1HT
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Biggest U.S. book chain up for sale

Barnes and Noble in the USA is struggling and is considering a sale of the America’s largest bookstore chain.

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Tuesday, 3 August 2010

Feedback plummets on Amazon Marketplace

Many Amazon Marketplace sellers are reporting a significant drop in the amount of feedback that they are receiving from their customers. One of the reasons for this is that Amazon do not allow customers to leave feedback until 48 hours after despatch. Although this prevents impatient customers from leaving negative feedback too early for non delivery, it does have the effect of penalising efficient sellers and frustrating customers who want to leave feedback as soon as they receive their order.

Amazon's responses to seller complaints have - to say the least - been varied:

"Feedback issue being addressed... highest priority."

"There is a delay for leaving feedback. Buyers must wait the estimated delivery time has been concluded before leaving feedback to ensure that buyer has received the item prior to leaving feedback."

"If your buyers are having trouble leaving feedback, please ask them to contact our customer service department. Their phone number is 0800 496 1081."

"No issue - buyer in question needs clear details on 'How to leave feedback'."

And Amazon's response to a buyer complaint (edited to correct the English):

"As you know you can leave feedback only when estimated delivery date has passed. We have set this time frame based on inputs from sellers [!] and various resources."


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Monday, 2 August 2010

Has 'The Book Depository' left Amazon?

During my recent browsings of of the the Amazon.co.uk website, I realised that I hadn't seen any listings by The Book Depository. An example of this is Dan Brown's The Lost Symbol. The Book Depository would normally list a popular book like this on Amazon, but they have listed it only on their own site at a penny less than Amazon. I wonder if they have decided to leave rather than comply with Amazon's Price Parity policy? Please add a comment to this article if you have any information on The Book Depository's compliance with Price Parity.

Amazon introduces new Pricing Policy
The Book Depository
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