Just a reminder that, in a month's time, data requests to Amazon Web Services (or Product Advertising API or E-Commerce Services or whatever they are calling themselves now) will need additional authentication.
This may not effect many booksellers, but if you use Book Listing software, Book Scouting software or use the Amazon database to create Amazon Affiliate adverts and you have problems on 15 August, then the new authentication requirements may be the cause.
I have managed to make the changes to my software, but only after a lot of difficulty: Amazon WebServices help pages are next to useless - the best help you can get is from the AWS Developer Forum:
http://developer.amazonwebservices.com/connect/forum.jspa?forumID=9
I also had to get my web hosting service to update my server so that my PHP programs could use the required encryption functions.
Showing posts with label e-Commerce. Show all posts
Showing posts with label e-Commerce. Show all posts
Wednesday, 15 July 2009
Friday, 10 July 2009
Nochex Problem
When I first started an online shop, I accepted both Nochex and PayPal on my website. I used Nochex as my main payment service provider because customers didn't have to join Nochex to make a payment and Nochex also accepted debit cards. When PayPal introduced these features and when eBay bought PayPal, I decided to make PayPal my main provider. I still accepted Nochex for those people who preferred Nochex, but very few payments were made with Nochex.
After a while, I tried to log into my Nochex account only to find that my account had been suspended due to inactivity. As it is Nochex's (security) policy not to send notification, I had no idea of how long the account had been suspended and how many customers I had lost.You can't re-activate the account online — you have to download and print a two-page form, answer security questions, provide two original (?) proofs of identity (they don't return these so they recommend you send photocopies!) and a cancelled cheque or paying-in slip - and then post it to them. It took two weeks and two emails after they received this documentation to get my account reactivated. Nochex do not have a customer service number.
When I finally gained access to my account, I discovered that Nochex had charged me a £20 dormant account fee - again without any warning or notification. I have now closed my account and will no longer be accepting Nochex on my website.
Also see:
Credit Card Processing
After a while, I tried to log into my Nochex account only to find that my account had been suspended due to inactivity. As it is Nochex's (security) policy not to send notification, I had no idea of how long the account had been suspended and how many customers I had lost.You can't re-activate the account online — you have to download and print a two-page form, answer security questions, provide two original (?) proofs of identity (they don't return these so they recommend you send photocopies!) and a cancelled cheque or paying-in slip - and then post it to them. It took two weeks and two emails after they received this documentation to get my account reactivated. Nochex do not have a customer service number.
When I finally gained access to my account, I discovered that Nochex had charged me a £20 dormant account fee - again without any warning or notification. I have now closed my account and will no longer be accepting Nochex on my website.
Also see:
Credit Card Processing
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