Except that it isn't really a shipping service and it isn't FBA (Fulfilment by Amazon). It's just an online postage buying service - much like PayPal have been doing for some time now. Sellers buy postage through their Manage Orders pages by clicking the Buy Postage button under the order's Product Details section.
Amazon Seller Support Blog
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Thursday, 5 August 2010
Wednesday, 4 August 2010
This weekend's PBFA Book Fairs
FORFAR 2010
Saturday, 7 August, 10.00am-5.00pm
Reid Hall, Castle Street, Forfar, DD8 3HX
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BALLATER 2010
Sunday, 8 August, 10.00am-5.00pm
Victoria Hall, Station Square, Ballater, AB35 5QB
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LONDON HOLIDAY INN AUGUST 2010
Sunday, 8 August, Noon-5.00pm
Holiday Inn London Bloomsbury, Coram Street, London WC1N 1HT
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Saturday, 7 August, 10.00am-5.00pm
Reid Hall, Castle Street, Forfar, DD8 3HX
More
BALLATER 2010
Sunday, 8 August, 10.00am-5.00pm
Victoria Hall, Station Square, Ballater, AB35 5QB
More
LONDON HOLIDAY INN AUGUST 2010
Sunday, 8 August, Noon-5.00pm
Holiday Inn London Bloomsbury, Coram Street, London WC1N 1HT
More
Biggest U.S. book chain up for sale
Barnes and Noble in the USA is struggling and is considering a sale of the America’s largest bookstore chain.
More from The New York Times
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More from The New York Times
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Tuesday, 3 August 2010
Feedback plummets on Amazon Marketplace
Many Amazon Marketplace sellers are reporting a significant drop in the amount of feedback that they are receiving from their customers. One of the reasons for this is that Amazon do not allow customers to leave feedback until 48 hours after despatch. Although this prevents impatient customers from leaving negative feedback too early for non delivery, it does have the effect of penalising efficient sellers and frustrating customers who want to leave feedback as soon as they receive their order.
Amazon's responses to seller complaints have - to say the least - been varied:
"Feedback issue being addressed... highest priority."
"There is a delay for leaving feedback. Buyers must wait the estimated delivery time has been concluded before leaving feedback to ensure that buyer has received the item prior to leaving feedback."
"If your buyers are having trouble leaving feedback, please ask them to contact our customer service department. Their phone number is 0800 496 1081."
"No issue - buyer in question needs clear details on 'How to leave feedback'."
And Amazon's response to a buyer complaint (edited to correct the English):
"As you know you can leave feedback only when estimated delivery date has passed. We have set this time frame based on inputs from sellers [!] and various resources."
Amazon's responses to seller complaints have - to say the least - been varied:
"Feedback issue being addressed... highest priority."
"There is a delay for leaving feedback. Buyers must wait the estimated delivery time has been concluded before leaving feedback to ensure that buyer has received the item prior to leaving feedback."
"If your buyers are having trouble leaving feedback, please ask them to contact our customer service department. Their phone number is 0800 496 1081."
"No issue - buyer in question needs clear details on 'How to leave feedback'."
And Amazon's response to a buyer complaint (edited to correct the English):
"As you know you can leave feedback only when estimated delivery date has passed. We have set this time frame based on inputs from sellers [!] and various resources."
Monday, 2 August 2010
Has 'The Book Depository' left Amazon?
During my recent browsings of of the the Amazon.co.uk website, I realised that I hadn't seen any listings by The Book Depository. An example of this is Dan Brown's The Lost Symbol. The Book Depository would normally list a popular book like this on Amazon, but they have listed it only on their own site at a penny less than Amazon. I wonder if they have decided to leave rather than comply with Amazon's Price Parity policy? Please add a comment to this article if you have any information on The Book Depository's compliance with Price Parity.
Amazon introduces new Pricing Policy
The Book Depository
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Amazon introduces new Pricing Policy
The Book Depository
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Saturday, 31 July 2010
Penguin celebrates 75 years of publishing
Current Penguin chief executive and chairman John Makinson credits Sir Allen Lane as the man who changed the reading habits of a nation:
"When Allen Lane founded Penguin in 1935 he had a pretty simple, but pretty radical idea: make great literature available to everyone at an affordable price and for it to appeal not just to the wallet, but to literary taste and the eye, with beautifully designed jackets and style," says Mr Makinson.
"Although they were not the first paperbacks, they were truly innovative and captured the imagination."
More from the BBC
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"When Allen Lane founded Penguin in 1935 he had a pretty simple, but pretty radical idea: make great literature available to everyone at an affordable price and for it to appeal not just to the wallet, but to literary taste and the eye, with beautifully designed jackets and style," says Mr Makinson.
"Although they were not the first paperbacks, they were truly innovative and captured the imagination."
More from the BBC
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Friday, 30 July 2010
New Forest Book Fair
Saturday 31 July, Lyndhurst Community Centre.
A mix of stock from booksellers from across the southern counties and beyond, including first editions, aviation, military, natural history, the arts, and general stock - also ordnance and antiquarian maps and prints.
Early trade buyers may use free car park through a five-bar gate beyond the main entrance. For further details please email enquiries@fairharebooks.com or call 023 80781927.
A mix of stock from booksellers from across the southern counties and beyond, including first editions, aviation, military, natural history, the arts, and general stock - also ordnance and antiquarian maps and prints.
Early trade buyers may use free car park through a five-bar gate beyond the main entrance. For further details please email enquiries@fairharebooks.com or call 023 80781927.
Thursday, 29 July 2010
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